Terms of Use

This page sets out the rules that govern your use of Garrison Bet. It explains our relationship with players, the basic expectations for account behaviour, and the practical steps we take around promotions, payments and disputes. By using the site you agree to these terms, so please read them carefully and contact support if anything is unclear.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a strong password, do not share login details, and notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts where there is suspected fraud, multi-accounting, or breaches of these terms.

Verification and identity checks

We may require ID documents to verify identity before allowing withdrawals or where account activity is flagged. Typical requests include government ID, proof of address, and proof of payment method. Until verification is complete, certain account functions may be restricted.

Eligibility requirements

To open and operate an account you must meet our eligibility rules. You must be at least 18 years old, supply truthful personal information, and not be located in a restricted jurisdiction. One account per person, household or device is permitted unless explicitly agreed in writing.

Acceptable platform use

Use the site lawfully and fairly. Prohibited activity includes using automated tools to play, attempting to manipulate game outcomes, colluding with other players, or abusing promotions. We may void bets or winnings and close accounts where misuse is identified.

General bonus and promotion rules

Promotions are subject to specific terms which sit alongside these conditions. Common rules include minimum deposit requirements, contribution rates by game type towards wagering, maximum bet limits while a bonus is active, and expiry periods. Only one active bonus may apply unless a promotion states otherwise. We will cancel or reclaim funds where bonus abuse or breaches of promotion rules occur.

Deposits and withdrawals

We support a range of payment options for deposits and withdrawals. Minimum deposit amounts commonly start around €20, while available currencies include GBP, EUR and USD. Cryptocurrency options may be available where shown in the cashier. Withdrawals are subject to account checks and any outstanding verification. We may apply transaction limits, split large payouts, or require additional checks before releasing funds. Fees and limits vary by payment method and are detailed in the cashier.

Dispute resolution

If you have a query or dispute, contact our support team via live chat or by email at [email protected]. We aim to resolve queries promptly and will investigate disputed transactions or account decisions. If we cannot reach a satisfactory outcome, we will explain the next steps and any additional review processes available.

Updates to terms and conditions

We may update these terms from time to time. When we make significant changes we will inform registered players through the site or by email. Continued use of your account after updates indicates acceptance of the revised terms, so check this page regularly for the latest version.