Privacy and Data Policy
This Privacy Policy explains how Garrison Bet collects, uses, stores, and protects the personal and technical information we receive from users. We take user privacy seriously and aim to be clear about what data we collect, why we need it, and how you can manage your information. This page covers the types of data we process, how that data is used, the measures we apply to protect it, and your options for control.
Types of data we collect
Personal data
When you register or use our services we may collect personal information necessary to create and manage your account. This can include your name, date of birth, email address, telephone number, billing and postal address, and copies of identity documents when verification is required.
Technical data
We collect technical details to operate the site and secure accounts. This includes IP addresses, device and browser information, operating system, screen resolution, session identifiers, and crash or error logs. We also record activity data such as pages visited, time stamps, and search queries.
Transactional data
To process deposits, withdrawals and game play we record payment and transaction data, currency choice, bet and win history, deposit and withdrawal amounts, and any correspondence related to payments or disputes.
How we use your information
We use collected data to provide and maintain your account, process transactions, verify identity, prevent fraud, and improve our services. Data is also used to respond to inquiries and complaints, handle customer support, and comply with legal obligations. Where relevant, we may aggregate information to help analyse usage trends and improve site functionality.
Data protection practices
We implement technical and organisational measures designed to protect personal data from unauthorised access, alteration, disclosure, or destruction. Access to personal information is restricted to authorised staff and contractors who need it to perform their duties. We regularly review security measures and update them as required.
Cookies and tracking technologies
We use cookies and similar technologies to enable site functionality, remember preferences, and analyse traffic. Some cookies are essential for login and security functions. Others are used to measure performance and to personalise the experience. You can manage cookie preferences through your browser or site settings; disabling certain cookies may affect functionality.
User rights
You have rights over your personal information, including the right to access the data we hold about you and to request correction of inaccurate details. You can also object to certain processing activities or ask us to restrict processing in some cases. Where applicable, you may request data portability.
Access, correction and deletion
To access, update, or request deletion of your personal data, contact our support team through the account area. We will verify requests to help protect your privacy and prevent unauthorised changes. In some cases we may retain limited records for legal, regulatory, or security reasons even after an account is closed.
Information sharing and third parties
We may share data with service providers who support our operations, such as payment processors, identity-verification partners, hosting and analytics providers, and customer support vendors. We require these parties to handle data securely and only for specified purposes. We do not sell personal data to third parties for marketing.
Privacy policy updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Material changes will be communicated via the site and/or account notifications. We recommend reviewing this page periodically to stay informed about how we handle personal information.